Why buy from us? The Climbing Frames Group not only has a great range of wooden playsets, swingsets, trampolines, playhouses and outdoor toys, we also have a selection of great reasons why to buy from us.
We pride ourselves on being able to offer the best quality products at the most competitive prices available, all delivered to your door ready to build. Below is a selection of the main reasons why to buy from us;
Excellent Customer Services
From the moment you first visit one of our websites or speak with one of our knowledgeable and helpful customer services team you’ll realise we pride ourselves on our customer services. Our informal family approach is encouraged to ensure that there is no hard sell, there is no sales jargon, we simply tell it like it is, advice from people who take pride in what they do, and people who enjoy passing on their knowledge and experience.
Highest Quality Products
The Climbing Frames Group manufacture, import and distribute only the best products available. Like any company we provide you with a range of both value and premium products, but both ranges across all of our climbing frames, swingsets, trampolines, playhouses and outdoor toys will have the best prices for their specifications.
Guaranteed Lowest Available Prices
The Climbing Frames Group have a policy of dealing direct. This means that we deal directly with factories, whether they be in China, Taiwan, India, Australia, Europe, Canada or the USA, and import containers of stock to our warehousing facilities throughout the world. This enables us to bring you the best climbing frames, swingsets, trampolines, playhouses and outdoor toys at the cheapest possible prices.
Secure Ordering System
Our web development team work closely with both internet security firms and Visa & Mastercard to offer the latest internet technologies and payment security systems. This ensures that your personal data is 100% secure and the shopping process is not only quick and easy, but it is also safe and enjoyable.
Fantastic Quality Delivery Service
A huge amount of what we do is logistics. We are not simply an internet company that lists and promotes other peoples products and emails them an order when you purchase, no way, we import and store the stock listed on our site so your order is just the start. Our customer services team check your order, you get an email confirmation with your order information and some information attached about your purchase, our terms and conditions and some useful information about your delivery. Depending on where you are in the world, the products will leave our distribution centre to go to your local delivery depot, where our warehouse team will then contact you to arrange a convenient delivery day and get you booked in. Shortly afterwards you’ll take delivery of your neatly packaged items.
Money Back Guarantee
We are very confident that once you have your wooden playset, trampoline or playhouse constructed in your garden that you’ll be thrilled with your purchase. However, as a gesture of our commitment to you, we also offer a no quibble money back guarantee as reassurance that if, for whatever reason pleased with your purchase then we will refund your money. Obviously there are terms and conditions to this guarantee, so please refer to your local site terms and conditions for full information.
Installation Service
We understand that although most people would have loved to have one of our fantastic playsets, fun trampolines or exciting playhouses as a child, not all people have the tools available or the time to build them for their children. To help with this we have partnered up with a number of installers throughout the world to offer an excellent installation service. Please note; this service is only currently available in selected areas and is promoted on those local sites, if you require this service please use the contact us pages to submit and enquiry.
Employment Opportunities
The Climbing Frames Group is a rapidly growing company and because of this we’re always taking on new, keen and enthusiastic staff. Whether you’re a customer service professional, warehousing manager, experienced buyer, or an accountant, whether single language or multi-lingual, we would love to hear from you!
Business Opportunities
In addition to recruiting internally we are also continuing to set up partnerships with national and international retailers, independent traders and install teams throughout the world. If you have some time, money and enthusiasm for joining an expanding team of outdoor toy enthusiasts then please contact us with your proposal and we will be sure to respond quickly.
